ORDERING PROBLEMS:
Make sure the billing address
you enter is the address that your credit card
bill is sent to.
If you are declined and you're pretty sure you
shouldn't have been, Try the following steps.
1. Double check your billing
address. We use a system that verifies the correct
billing address. If the one you provide doesn't
match what the card issuer has on file you will
automatically be declined. If you want your order
shipped to a different address you can use that
as the shipping address.
2. If have moved recently, you might want to try
your previous address as the billing address.
3. Try a different card.
4. Call us toll free at 1-888-687-4478 (US ONLY)
from 9am to 4pm CST Mon-Fri.
After I add a T-shirt to my shopping
cart it keeps saying my cart is empty?
Our shopping cart requires cookies to be enabled.
If you get this message, more than likely your security
settings are set too high for our shopping cart.
Set your browser to accept cookies or if you'd rather,
write down the shirts you want and call us toll
free at 1-888-687-4478 (US ONLY) from 9am to 4pm
CST Mon-Fri.
I don't have a credit card,
can I send a money order via regular mail?
YES! It's as easy as 1-2-3. Here are the steps.
1. Figure out
what Design, what color shirts and sizes you want
to buy. E-mail us with that information by CLICKING
HERE.
Remember: be sure to include: The shirt design,
color and size for each one and your shipping address.
2. We will then E-mail you back
an invoice with the total amount including shipping
and the address to send it to.
3. Print out the invoice and
send a money order for that amount with the invoice
included so we know what shirts you're ordering.
As soon as we receive the money order we will ship
out your shirts!
After I place my order how long
will it take to get my t-shirts?
LIGHTNING FAST SHIPPING!
Unlike other t-shirt companies that make you wait
up to 2 weeks before they even ship your shirts!
SHIRTS OF THE DAMNED usually processes orders within
24 hours of receipt. Orders are processed during
our regular business hours (Monday through Friday
7:00AM - 2:00PM CST, excluding holidays) and shipped
the following business day. All orders placed after
2:00PM Central Time will be processed during our
next regular business hours and shipped the following
business day. ( So If you order on Friday, Saturday,
or Sunday; your order will be processed on Monday
and shipped on Tuesday) 99% of our shirts are in
stock, However, occasionally a shirt may be temporarily
out of stock and might not ship out right away.
In which case it will ship as soon as it is back
in stock (Usually after a couple of days)
If you need your shirt FAST or
by a certain date, Email us to check which shipping
option to choose. We will do our best to get it
to you on time!
SHIRTS OF THE DAMNED currently
offers Three shipping options within the United
States:
1. Standard: 3-8 business days
2. Expedited: 2-3 business days
3. Express: 1-2 business days
PLEASE NOTE: Alaska & Hawaii: 5-10 business
days (Shipped via USPS Priority Mail)
The above timelines are approximate shipping times
and do not include the time it takes to process
your order.
All NON-PO BOX, U.S. orders with the exception of
Hawaii and Alaska, that supply a valid email address
will be emailed a tracking number.
In Addition We also offer global
shipping to Canada, Great Britain, N. Ireland, Japan,
Denmark, Finland, Germany, Norway, Sweden, New Zealand,
Australia and The Netherlands.
Keep in mind overseas shipping can take 4 - 8 weeks,
especially during the Holidays. So if you are in
Europe or Australia don't expect your shirts to
get there in a week! We have no way of tracking
shipments once they leave the US so please be patient.
SHIRTS OF THE DAMNED is required
by law to reveal the contents of international packages
and to state the full value of the package, even
if it contains a gift. Customs charges may be levied
when the package reaches your country. SHIRTS OF THE DAMNED is not responsible for these charges and
does not know what these charges may be. You might
wish to contact your local customs office for further
information.
We will also ship to ANY APO/FPO
(Military Address) We Love, Respect and Thank the
members of our armed services! Thank you for protecting
our right to make these shirts!
APO/FPO orders as well as all PO Box addresses will
be shipped via our Standard Service only (Expedited
and Express shipping is not available for PO Boxes,
APO/FPO addresses). Standard delivery timeframe's
(as noted above) do not apply to APO/FPO shipments.
All orders with PO Box Shipping
addresses will be shipped via USPS priority mail
(Usually 3-5 business days)
Can you ship overseas?
Yes, just choose global priority on the shipping
option when you secure checkout, but keep in mind
overseas shipping can take up to 4 weeks. So if
you are in Europe don't expect your shirts to get
there in a week! Here is a list of countries that
we WILL ship to: ANY APO ADDRESS! Japan, Australia,
Netherlands, Canada, United Kingdom, Puerto Rico.
If your Country is not on this list we will NOT
ship to you, PLEASE DON'T ASK!
Is the shopping cart secure?
YES. It is absolutely 100% secure. Click on any
of our add to cart buttons and you will be taken
to our secure server for your order processing.
To Place An Order Use Our 100
% Secure Online Order Process Or
For Orders Inside The U.S. You May Call Toll Free
1-888-687-4478
For International Orders (UK,
Australia, Canada) 731-588-5690
Privacy
Policy
It's pretty simple. We use
the information we collect from you to fulfill your
order and/or contact you about your order.
QUALITY YOU CAN SEE AND
FEEL
You get what you pay for.
Many of our competitors use cheap, thin t-shirts;
but we only use the highest quality, 6.1 oz. thick
cotton t-shirts. That's the thick, soft, luxurious
kind that lasts. We know they cost more, but we
figure most people want quality! The cheap guys
use 5.5 oz shirts. You know, the THIN kind like
the ones that come in a plastic bag 3 pack at walmart
near the underwear. And don't forget we offer a
100% money back guarantee.
|